MyTelcoJobs

[full-time] Performance Consultant at Sprint Nextel

2010-07-30 16:23:12

Location: Overland Park‚ KANSAS
URL: http://sprint.com/

Description:

Job Description
The Sprint HR Performance Consultant understands his or her internal client’s business goals and objectives, identifies appropriate performance levers and then, in partnership with other human resources professionals, designs and implements human capital strategies and tactics to improve performance and increase employee engagement. The Performance Consultant earns and develops credibility as a valued and trusted business partner at the most senior levels in the organization.

Accountabilities:
· Understand the business goals and objectives of internal clients and the primary drivers of success in achieving those goals and objectives.
· Develop, maintain and grow influential and credible relationships with senior client leadership and decision-makers.
· Actively engage as a member of the internal client’s leadership team, making valued contributions to achieving business objectives and participating in discussions and dialogue that advance the business.
· Identify and diagnose significant performance issues, problems and opportunities, the resolution of which will yield substantive, measurable benefits to the company.
· Collaborate with the client, HR Centers of Excellence and other stakeholders to develop, implement and assess integrated human capital solutions that result in significant business value.
· Mentor, develop and coach others.

Qualifications:
· Proven ability to identify and solve business problems with internal or external clients demonstrated by five or more years of human capital and/or change management consulting experience.
· Expertise in quantifying and measuring the cost of business problems and the value of solutions demonstrated by three or more years developing quantitative and statistical frameworks, calculating return-on-investment (or similar business metrics) and presenting compelling analyses to clients.
· An understanding of human resources and human capital generally acquired by a year or more in a human resources role or function.
· Demonstrated ability to manage limited resources in a matrix environment.
· Executive presence, communications and presentation skills.
· Experience designing, implementing and managing multiple, complex projects.

Sprint is a great place to work for people who want to make a difference. We’re at the center of a challenging and changing industry where every day is a growth opportunity. Diverse thought and backgrounds are highly valued. If you’re up for a challenge, Sprint is the place to build your career and your character.

Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees’ backgrounds, talents and contributions are valued.

We are proud to be a drug free employer.
Job Category Human Resources
Work City Overland Park
Work State KANSAS

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[full-time] Manager Human Resources II at Sprint Nextel

2010-07-30 16:21:50

Location: Overland Park‚ KANSAS
URL: http://sprint.com/

Description:

Job Description
Responsible for leading the development and execution of Sprint Nextel’s affirmative action programs and plans to ensure compliance with equal employment opportunity (EEO) requirements and with federal, state, and local regulatory requirements. Develops and implements the corporate-wide strategy and approach to align compliance requirements with business objectives.

Specific responsibilities include:

* Ensure the annual development and ongoing monitoring of multiple Affirmative Action Programs (AAPs). * Review and analyze related statistical data to drive identification, development, and execution, of appropriate actions based on analyses. * Partner with HR and business leaders to develop and execute action plans to proactively identify potential concerns, as well as remedy identified areas of concern. * Ensure thorough and timely responses to DOL, OFCCP, and other external agency requests, including compliance reports, audits, RFPs, and other requests. * Act as subject matter expert, and educate HR and business leaders on compliance requirements and their responsibilities. * Determine best practices in programs and procedures to meet business needs and demographic shifts. * Establish and maintain key partnerships across the enterprise in support of compliance requirements. * Lead and/or participate on enterprise-wide and business unit teams in implementing processes to ensure compliance with company policies & government regulations while advancing initiatives that support the company’s commitment to AA.

Position requirements:

* Bachelor’s degree or equivalent and at least five years of human resources management experience in a large corporation. Experience in a multi-site environment is highly preferred. * At least three years of recent federal contractor compliance experience which must include leadership in developing and monitoring AAPs and completing successful OFCCP compliance reviews (desk and onsite). * Demonstrated ability to review and analyze statistical data and communicate its significance to multiple key stakeholders (HR, senior executives, hiring managers, etc.). * Proven ability to successfully implement initiatives within a business unit and/or corporate environment using a consultative approach. * Demonstrated ability to proactively identify potential compliance concerns. * Demonstrated ability to build successful and effective relationships at all levels of the organization, as well as with external agencies and government officials. * Strong computer skills (Windows applications) and other technical tools, including applicant tracking systems and affirmative action planning software.

We are proud to be a drug free employer.

Job Category Human Resources
Work City Overland Park
Work State KANSAS

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[full-time] Project Manager - Human Resources at SaskTel

2010-07-27 17:09:07

Location: Regina, Saskatchewan
URL: http://www.sasktel.com/

Description:

POSITION OVERVIEW

In this out of scope role you will be assisting the Corporate Social Responsibility department in the design, development and implementation of SaskTel YOUTHnetwork programming. You will build local, national and International relationships with community, corporate and educational partners to position SaskTel as an employer and service provider of choice for the next generation of customers and employees. Through these relationships, the Project Manager- Human Resources leverages opportunities that support SaskTel’s current and future business goals and objectives, such as developing long-term pipelines of candidates for future recruitment and establishing a stronger corporate brand within youth and community.

KEY RESPONSIBILITIES

1. Partners with members of the Corporate Social Responsibility department to promote post secondary education and SaskTel as a future employer of choice to high school students across the province of Saskatchewan.

2. Assist in the creation, development and implementation of partnership programs with Saskatchewan high schools to implement YOUTHnetwork programs such as mentorships, work placements, and summer hire programs that assist students in establishing career and educational goals.

3. Accountable for supporting Human Resource leaders to develop and market strategies that supports SaskTel’s ability to attract high potential and diverse talent.

4. Develops and delivers presentations to both internal and external groups promoting SaskTel’s YOUTHnetwork program as appropriate.

5. Liaises with community groups, educational institutions, other Crown Corporations, and government agencies to create and maintain effective partnerships in a position to influence the program and practices of youth programming.

6. Liases with internal departments and employee volunteer groups to coordinate the SaskTel We See You program and ensure it is leveraged both internally and externally through employee engagement, communication, external public relations and media related events to maximize the We See You program.

7. Maintains and manages the SaskTel We See You program, including the engagement of community, business and educational partners in the implementation of the We See You program process.

8. Builds relationships with International government agencies, logistics and non-profit organizations to develop proper documentation and manifests that ensure safe passage of We See You program containers as well as develop strategies for distribution of delivered goods.

9. Develops, designs and maintains all external communication and promotion of the SaskTel We See You program including the SaskTel We See You website, all promotional materials associated with the program and all external presentations to interested parties.

POSITION REQUIREMENTS

1. Knowledge of and experience in Human Resources Management, the social sciences and/or Business Administration.

2. Excellent verbal and written communication skills.

a. Knowledge and experience at preparing and delivering presentations b. Proven ability at report writing c. Proven experience in public speaking or presentations.

3. Proven ability to plan, organize and analyze projects.

4. Strong interpersonal skills and the ability to deal with employees and managers at all levels.

5. Thorough knowledge of SaskTel departmental operations and the interrelationships of various departments.

6. Experience in operating personal computers.

7. Travel within the province is required.

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[full-time] Human Resources Business Partner at MTS

2010-07-27 16:26:03

Location: Toronto, Canada
URL: http://www.mts.ca//

Description:
Accountability/Position Summary

Accountable for partnering with the Network Services and Information Services Business Units to develop and meet their business objectives by delivering on HR strategies, solutions and services.

Key Responsibilities

• As an effective change agent build a collaborative partnership between business unit leaders and central HR
• Deliver a wide range of HR consultative services to business unit Managers ensuring the HR Director of the various business units is made aware of specific situations.
• Liaise with the hiring Manager and the Recruiting team in order to clearly understand and fulfill hiring managers’ needs, through the acquisition of high caliber talent inclusive of diversity organizations/groups, thereby contributing to the organizational effectiveness and productivity
• Provide consultative services to business unit Managers in their day-to-day activities ensuring compliance with all appropriate employment, collective agreements and human rights legislation.
• Educate and coach employees and managers on the interpretation and application of various corporate policies and procedures.
• Assist Labour Relations with employees and labour relations issues and deliver training when required.
• Participate in various business units operations meetings to keep abreast of recurring problems/conflicts/changing needs/ successes of the organization and provide feedback to central HR and management

Specific Functional/Technical Knowledge and Skills

• Current knowledge of employment legislation
• MS Office Suite experience (i.e. Word, Excel, PowerPoint)
• Knowledge of SAP

Other Skills/Competencies/Attributes

• Exceptional Customer Service orientation, meets customer’s expectation, establishes and maintains strong relationships with business partners and HR and constantly works at improving service
• Ability to negotiate and settle issues in a cooperative manner
• Deals effectively with adversity
• Strong business acumen
• Ability to analyze data and present recommendations
• Agile, open to change and ability to think “outside” the box
• Ability to work in fast pace environment
• Ability to facilitate sessions is a definite asset
• Strong problem solver with the ability to influence decisions
• Excellent communication (written, verbal and presentation skills), is a must
• Ability to develop strong relationship with senior management
• Knowledge of the telecommunication industry a definite asset
• Superior time management and multi-task organizational skills
• Strong team work skills and at the same time being able to work autonomously
• Bilingual (English + French), both written and oral is an asset

Education & Certification
• Post secondary education, college or university with a focus on HR Management program or CHRP designation
• Minimum 6-8 years as a generalist in a fast-paced mid-to large size organization

Experience
• Employee and Labour Relations background is a requirement
• Experience in the telecom industry a definite asset

MTS Allstream Inc is one of Canada’s leading national communication solutions providers, delivering innovative products and services through the Enterprise Solutions and Consumer Markets divisions. In 2008, we produced $1.9 billion in revenues and provided our shareholders one of the highest yields on the TSX..

We aim to meet the needs of medium and large businesses looking for success in a world of rapidly evolving technology. We continue to take action to become a stronger, more focused and competitive company. With 6,000 employees country wide, MTS Allstream is a company that offers exciting growth opportunities.

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[full-time] Coordinator, Technical Training and Recruitment - Bilingual at Bell Canada

2010-07-27 15:22:33

Location: Mississauga, ON, CANADA
URL: http://www.bell.ca/home/

Description:

JOB SUMMARY

This position is responsible for administrative duties, analysis and reporting, and coordination of special projects and assignments for the Technical Training and Recruitment team.

JOB SCOPE

• Provide administrative support for recruitment, hiring and technical training functions
• Facilitate and manage special projects as assigned by the Associate Director
• Maintain / organize reporting information for the Associate Director
• Data capture, input, reporting and analysis
• Maintain recruitment and hiring tracking information
• Maintain business calendars
• Track and monitor departmental budget, including process and audit of expense invoices and departmental purchases
• Prepare, format and draft internal and external documents and presentations in English and French
• Coordinate and participate in meetings, seminars, career fairs and special events
• Coordinate travel arrangements
• Take actions and make decisions on the administration of the Technical Training & Recruitment department
• Various other duties as assigned

QUALIFICATIONS

• Fluency in French and English (oral and written)
• Grade 12 or equivalency
• 3 years of senior-level administrative experience is required
• Post Secondary Education preferred, with an emphasis in Business Administration or Human Resources
• Experience in recruiting and new hire orientation an asset
• Significant experience in using Microsoft Office products at an advanced level (including Microsoft Word, Excel, and PowerPoint
• Knowledge of SAP, M/S Access, Taleo, M/S Project an asset
• Experience in monitoring and tracking budgets
• Able to create clear, concise and error-free professional documents in both English and French

WORKING ENVIRONMENT

• Office Environment, with some time in an industrial office environment
• Some travel may be required
• Flexibility to work occasional evenings and weekends to meet business needs

To apply for this position please visit www.techsolutions.bell.ca

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[full-time] HR Consultant at Vodafone

2010-07-26 18:17:21

Location: Newbury, UK
URL: http://www.vodafone.com/hub_page.html

Description:

To work with the HRBP team to develop & take ownership for the delivery of all HR activity within the defined area of VGE and VBS and partnering the leadership team members in the development of organisational capability to meet business plans.
This is working with a global customer group of 20+ different countries, predominately based in UK, Europe, Asia Pacific and US. In addition this includes project management of ad hoc HR activity for VGE through consultancy, stakeholder management and operational support. Essence of Role
Business Partnering
1. Member of the VBS/VGE HR team to provide professional guidance and support to HRBPs on the annual HR calendar.
2. Optimise and continually develop relationships with CofEs in order to provide pro-active HR support to the business. Work closely with representatives of CofEs to develop their understanding of function activity and issues, ensuring output meets operational needs and timescales.
Vodafone People Strategy Planning
3. In conjunction with the HRBPs, develop annual function and department level Employee Engagement/people manager activity plans (People Plans) that reflect the delivery of the Vodafone People Strategy and the longer term requirements, within a consistent planning framework and planning cycle.
4. Use Employee Engagement KPIs to identify issues that require development & resolution. Engage higher level leadership team in developing understanding & ownership of priority areas.
Operational Delivery
5. Provide HR expertise, support, advice & guidance to HRBPs on HR issues that impact the department.
6. Work in partnership with HR Service Centres to respond to queries where a specific functional knowledge is required or as a point of escalation.
7. Work with CofEs to drive solutions and implement.
8. Contribute to the delivery of the HR Function by leading and managing change project work.
Organisational Capability
9. Work with the HR Lead in VGE to influence the functional leadership team to diagnose, plan and implement OD activities providing the tools and knowledge to enable this to happen.
10. Pro-actively use the outputs of the functional Succession Plans & Development Board activity to provide input into the plans for departmental development and talent management
Work with the HR Lead in VGE to continue to enhance the leadership capability of the leadership team, providing coaching and development in skills, knowledge & competence regarding all issues relating to organisational capability.
Role Dimension
• Interaction with high level Leadership Communities, day to day contact at Band E level.
Typical Outputs
• Delivery of BAU activity calendar for the business
• Delivery of employee engagement plans
• Development of departmental people objectives
• Management of monthly headcount reporting in conjunction with O&C
• Deliver webinars on people management topics
Technical/Professional Expertise
• Knowledge of function, able to co-ordinate HR specialist input from a number of sources into the business operation.
• Commercial Acumen – be able to discuss the business at Global level as well as detailed understanding of functional area
• Global HR experience
• Able to coach and develop at a leadership team level and facilitate team development

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[full-time] Organisation Effectiveness & Change Consultant at Vodafone

2010-07-26 17:30:10

Location: London,UK
URL: http://www.vodafone.com/hub_page.html

Description:
Role Summary

To provide organisation and change support across the Europe region
To provide FTE and employment cost analysis across the Europe region
To support the Europe organisation and change community in good practice sharing Essence of Role
Europe Organisation design & change programs
• Provide project support to the change managers in GT and GM with both central and global OD and change programs.
• Provide expert advice to HR Business Partners and deliver agreed specific OD and change projects (working under the general guidance of change managers)

Europe Organisation Effectiveness
• Support the change managers in GT and GM in the project management of the annual OER process
• Support the Head of Europe Organisation and change to manage the Europe local market OER process
• Ensure consistency across the Europe region
Europe organisation & change community
• Set up and support regular calls across the organisation & change community within the Europe region
• Ensure best practice sharing across the community using sharepoint and other inventive methods
• Ensure that the GCF methodology becomes embedded in the way we manage change by following the GCF approach and developing innovative ways to ensure buy-in and collaboration from the wider community

FTE and employment cost analysis
• Provide a single European wide approach to reporting FTE and employment cost progress based on collaboration with Europe Finance, the local markets, GT, GM and VBS.
• Provide insights and analysis based on financial budget cycles
Establish strong working relationships with key customers and other
• Build, develop and maintain relationships with key customers (HRDs and O&C teams across the local markets) to enable trust and confidence to be established
• Work with other Group and Regional teams, to ensure practice meets overall Group / Region objectives
• Build, develop and maintain close relationships with Group Data & Reporting and Europe Finance
Europe Change Program summaries
• Manage and maintain the monthly collation of Europe change program summaries by working with the change leads for GT and GM.
Role Dimension
• Key customers are organisation and change leads across all Europe Local Markets, change managers in GT and GM, Group HR, ACE and APME regional Heads of Organisation and Change, Business partners in GT and GM.
Typical Outputs
Europe sharepoint site which is regularly maintained
Europe Organisation and change call agenda/minutes
OER analysis – GM, GT and Europe Local markets
Technical/Professional Expertise
Essential
• Strong project management skills,Prince (2) Skills would be an advantage.
• Advanced systems skills,excel, MS Project
• Strong commercial understanding -impact and credibility within all levels of the business and ability to deliver
• Excellent communication and influencing skills with the ability to build rapport at all levels

Desired
• Ideally CIPD qualified with HR experience at management and tactical, advisory level

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[full-time] Learning & Development Specialists at O2

2010-07-25 17:25:54

Location: Runcorn, GB
URL: http://www.o2.co.uk/home

Description:

O2 is a breath of fresh air. By placing customers at the heart of everything we do we’ve created, and we continue to create memorable experiences for both customers and our people at work, where everyone feels valued, recognised and rewarded.

You are responsible for designing and delivering technical and specialist L&D solutions to meet the needs of Customer Service. This involves building close working relationships within L&D and the business, as well as the ability to adapt your design approach and delivery style to meet the needs of different audiences ensuring your own skill set is relevant and up to date. It is important that you take responsibility to identify and evaluate your success. You will need to demonstrate role model behaviours that reflect the O2 values and development areas.

Effectively complete design needs analysis to define the requirements of the solution ensuring the relevant stakeholders are involved. Design courses focusing on technical and specialist solutions in line with the presented strategy.

Develop and Deliver inspirational training solutions which embed the agreed learning outcomes.

Manage and report on the trainee performance, liaising with the operation and grad bay, communicating effectively with business partners to assess learner performance and continuing development needs.

Analyse and evaluate the success of all training solutions and your own performance in order to improve the delegate learning experience. Support the production of training management information by ensuring course information is input correctly and in a timely manner.

Support the success of the team’s quality and efficiency by actively raising ideas and contributing to the resolution of issues.

Build effective working relationships with peers in L&D and key business partners across all sites and business segments and functional areas.

Support of colleagues via knowledge-share, up skill and briefings. Delivery of Train the Trainer event(s) to ensure peer knowledge is maintained and updated. Ad hoc delivery and facilitation of training events, energisers and workshops according to business requirements.

As a role model for O2, take ownership for own personal development to maintain and

improve capability to deliver innovative and exciting solutions. Motivate and encourage others to achieve their personal best, openly and constructively challenging or highlighting any behaviour and actions that negatively affect customers, people and/or the business.

Knowledge

· Experience of delivering training and training design in a customer service environment and a contact centre environment is essential

· A learning/development or training qualification is desirable such as part of the CIPD, or BTEC level 3/4 or NVQ Level 3 / 4

· Strong knowledge of Microsoft packages is essential, mainly Word, Excel and Powerpoint

· Knowledge of any e-learning design tools would be highly desirable, such as “ articulate “ or “ captivate “, Flash, Paintshop pro or Adobe

· Understand and able to demonstrate their knowledge of learning cycle, learning styles, delivery techniques and evaluation methodology.

Skill

· Experience of facilitating in a dynamic customer focused environment with the ability to learn and rationalise information quickly.

· Ability to adapt delivery styles to meet the needs of different learning groups.

· Ability to work on own initiative with minimal supervision.

· Demonstrates energy in their presence and delivery style.

Talent

· Communicating difficult ideas/concepts in a simple straight forward way.

· Making people feel included, welcome and self confident.

· Identifying delegates who are struggling and adapting their approach to maximise their chances of success.

· Have the respect of and hold the attention of delegates.

· Ability to deliver and respond to feedback.

· Empathy, patience, flexibility to work under pressure, ability to work to tight time scales and have a positive attitude to change.

Others

· High level of flexibility to meet business needs and workloads – including flexible approach to working hours for out of hours and weekends with reasonable notice.

Ability to travel to and from other company call centre and office sites for purposes of design and delivery.

Salary: £20,000-£24,000

Location: Preston Brook

For any queries, please contact catherine.elmore@o2.co.uk

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[full-time] HR Assistant at Wataniya

2010-07-24 20:02:41

Location: Kuwait
URL: http://www.wataniya.com/

Description:

Role Overview:
Provide support to the Human Resources department/ HR Business Partner with the overall day to day administration of policies and procedures including, but not limited to, answering routine questions from staff members, maintaining personnel records, report processing, coordinating applicant tracking and maintaining HR database systems.
Core Responsibilities:
Assist the HR Business Partner to administer all personnel process related to new and existing employees including new employee recruitment, personnel file administration and general inquiries from assigned business unit.
Assist the HR Business Partner in screening the candidates’ applications and arranging for interviews.
Assist the HR Business Partner in sending out, receiving and tracking applications for everyone that meets the minimum requirements for a vacant position.
Responsible for informing job applicants of their acceptance or rejection for employment.
Assist the HR Business Partner in processing recruiting and staffing logistics.
Conduct new hire orientation presentation.
Update and maintain the HRIS database in order to reflect new staff data and new status change for all company staff.
Ensures that HRIS-system records are accurately filed and cross-checked.
Assist the HR Business Partner in performing staff support activities in implementing and administer HR policies, procedures and programs.
Record information and respond efficiently to all inquiries regarding HR related issues.
Assist in issuing monthly and year-end reports regarding terminations, transfers and new hires.
Qualifications:
2+ years experience as an HR Administrative Assistant
Basic understanding of the human resource functional areas
Good knowledge of MS Office applications like Excel, Word etc.
Good command of both written and verbal English, Arabic would be an advantage
Minimum 2 years Diploma
Note: you will be required to attach the following:
1. Resume / cv

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[full-time] HR Information Systems (HRIS) Manager at Onetouch

2010-07-24 19:32:47

Location: Ghana
URL: http://www.vodafone.com.gh/

Description:

ROLE ACCOUNTABILITIES:

Drives a culture of process improvement, with a focus on data integrity, and provision of information aligned to business needs.
Ensures accuracy and integrity of all HR metrics, maintains data in HRIS systems and databases and assures information is available on a timely basis.
Continuously improves accuracy and representation of data, engaging with key stakeholders and leading relevant people to ensure that data integrity becomes part of business as usual.
Performs data updates, exports, imports, cleanses as necessary.
Acts as a key interface with the EVO team, ensuring they are provided with the necessary information for success of the project.
Manages the analysis and
Act as the ASK HR super-user, fielding all queries from users concerning employee data or system issues.
Act as interface between HR and Finance, ensuring the contribution of HR data for Finance reporting and reconciliation with Payroll.
Ensure that VF GH aligns to requirements of the Global Headcount Reporting Policy.
Ensures requirements of the VF GH HR Reporting schedule are fulfilled, involving preparation & submission of:
HR Dashboard to HR SLT and HR Business Partners monthly
HR Metrics to Finance for Hyperion submission monthly
HR metrics report to VF-Group quarterly.
Ad Hoc reporting as requested by HR team members of the business.
Accountable for supporting audit and SOX requirements, putting in place effective controls to ensure compliance
Provides support, training and coaching to the HRIS Analyst, ensuring capability development, and enabling short or long term succession.

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