MyTelcoJobs

[full-time] Project Coordinator-Bilingual at MTS

2010-07-27 16:57:02

Location: Ottawa, CANADA
URL: http://www.mts.ca//

Description:
Accountability/Position Summary

Responsible to assist and support Project Managers in delivery of large complex projects, as well as, independently lead smaller projects as defined by the project risk and complexity.

Professionally and proactively manage activities and processes relating to the implementation of Allstream solutions and connectivity services.

Key Responsibilities

• Participation in project coordination, project communications, and expediting project related activities.
• Perform and/or assist in budgeting; scheduling, resource planning; risk assessment & risk management, meeting facilitation, financial status reporting; preparation for project presentation such as charts & graphs.
• Track project progress through maintenance of critical daily, weekly and monthly reports.
• To effectively manage projects, processes, implementation strategies and activation requests in order to provide superior competitive business solutions, improved service activation efficiencies and increased quality of service.
• Work with and support cross-functional teams to achieve project objectives
• Clients advocate to exceed customer expectations.

Specific Functional/Technical Knowledge and Skills

• Good customer facing skills
• Strong analytical and project management skills.
• Good problem solving skills
• Excellent time management skills
• Strong communications (verbal, written), presentation, negotiation, team management and interpersonal skills
• Must possess a strong detail orientation to monitor and manage all facets of a project.
• Ability to inspire cooperation, action from people outside of direct reporting lines and from outside suppliers.
• Ability to effectively balance multiple job duties and work effectively in a fast-paced environment.
• Demonstrated capacity to think proactively to mitigate the risk of roadblocks and problems.
• High working competency of MS Office suite of applications (Word, Excel, PowerPoint, Outlook) and MS-Project
• Proven people management skills
• Analyzes efficiency of existing and available tools and approaches and recommends improvements

Other Skills/Competencies/Attributes

2 yrs or more experience in one or more of the following:
• Project coordination or equivalent role
• Knowledge of Allstream solutions and connectivity services
• Telecommunications and business operations
• Working knowledge of standard project management methodology, practices, and procedures (as defined by PMI).
• ISO and ITIL knowledge would be an asset

Allstream is an Employment Equity Employer and values a diverse workforce. Allstream will provide reasonable accommodation to applicants with disabilities. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self identify in the application process.

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[full-time] Account Manager - Public Sector at O2

2010-07-26 13:40:42

Location: Slough, GB
URL: http://www.o2.co.uk/home

Description:

O2 is a breath of fresh air. By placing customers at the heart of everything we do we’ve created, and we continue to create memorable experiences for both customers and our people at work, where everyone feels valued, recognised and rewarded.

Reporting into the Sales Manager you will have ultimate Account Management responsibility for your own portfolio of some of O2’s most prestigious and strategically important accounts that are both large and of high value.

Take overall responsibility for the accounts throughout their lifecycle with O2 and lead the creation and delivery of successful strategies that build long term, sustainable relationships.

Take full commercial responsibility of the accounts to maximise profit, revenue, base growth and tenure.

Increase and maintain customer satisfaction and to ensure that the individual needs of the customer are met.

Create Client Value.

Main Responsibilities

· To achieve targets and objectives as agreed with the Sales Manager.

· To engage with the customer at the most senior level in order to understand Key Business Drivers and Objectives.

· To identify the customer’s relevant directorate requirements, create, present and deliver an account development plan within first three months of ownership.

· To consult within the companies in order to deliver O2 solutions that meet the companies Key Business Drivers and Objectives.

· To manage all O2’s relationships within the company at all levels, engaging O2 executive sponsors where appropriate.

· To take full commercial responsibility for:

· Tariff reviews/resigns

· Maximising VAS penetration

· Maximising profitable base growth

· Minimising churn

· Joined Up Communications Development

· Pro-actively work with customer on an ongoing basis to work to re-sign customer before contract expiry. To co-ordinate all internal resources required to complete this successfully to prevent the customer going to tender if possible.

· To build and utilise fully a Virtual Support team including Customer Services, Service Relationship Manager, Technical Sales and all relevant parties in order to fully deliver agreed Service Levels.

· Log all customer information including key contacts, minutes of meetings and account development plan onto Salesforce.com at all times.

Key Skills & Experience

Key Criteria

· Strategic thinker with the ability to execute effectively.

· Demonstrably successful track record selling to the Public Sector, building and cultivating business critical relationships.

· New Business sales experience within Public Sector.

· Experience of Public Sector procurement methodologies including frameworks and OJEU process.

· Experience of creating and executing meaningful account development plans.

· Proven experience of meeting sales targets.

· Self-motivated.

· Excellent negotiator.

· Proven drive and tenacity.

Core Knowledge

· Commercial acumen.

· High level of market knowledge in all areas of fixed voice, mobile voice and data applications, being able to facilitate and implement bespoke applications.

· Analytical/innovative and creative.

· Presentation skills – PowerPoint/group presentation at Board Level.

· IT literate – MS Excel, MS Word, report creation.

· IT knowledge with convergence technologies.

· Products and services knowledge

Location: Homebased

Grade: PSG4

Salary: Circa £45000

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[full-time] Customer Project Manager at O2

2010-07-25 16:45:27

Location: Leeds, GB
URL: http://www.o2.co.uk/home

Description:

To project manage the implementation of new mobile, data & Joined Up Communications for O2 corporate Customers, using Professional Project Management (PPM) methodology, ensuring that projects are delivered on time and to contracted customer requirements.

To project manage the implementation of complex mobile voice and data solutions for O2 business customers.
To contribute and manage elements of complex fixed line and Joined Up Communications projects working with Virtual teams in other directorates to ensure a seamless transition of services for O2 Corporate Customers

Key Role requirements:

· To understand the porting and migration processes to ensure a seamless transition of a customer’s mobile base to O2, following PPM Project Management methodology and adhering to time, cost and quality parameters

· To understand the Mobex ,GPRS and Fixed Line transition processes to ensure a seamless transition of a customer’s mobile or fixed line base into O2, following PPM Project Management methodology and adhering to time, cost and quality parameters.

· To understand the mobile & fixed data solutions O2 offer and how these fit with different devices customers use on their network. To deliver the data solution and to understand how the customers network fits with O2

· To deliver projects within agreed timescales and with minimum disruption to the customer’s business by working closely with a virtual team that may include 3rd party suppliers.

· To scope a project, its deliverables, risks and constraints and to form a virtual project team capable of dealing with the technical, commercial and quality aspects of the project and delivering it within the agreed project timescales.

· To chair and minute customer project meetings and to provide all project documentation to the virtual team, monitoring progress and following the agreed escalation procedure when necessary in order that projects remain on track.

· To ensure customer satisfaction is gained, maintained and measured to help O2 increase overall customer satisfaction scores.

· Champion customer issues through to resolution, identifying root causes and working with the wider team to avoid recurring issues in order to increase customer satisfaction and profitability.

· To share information with, and support fellow team members and colleagues across the business to enhance common understanding and best practice.

· To realise and maximise account revenue for O2 as early as possible by delivering against targets and objectives and where possible identifying other revenue opportunities in order to contribute to the wider CS sales through service targets

People management skills (leadership, empathy, listening, relationship building, confidence, responsiveness)

Project management skills (planning, problem solving, listening, decision making, organisation, negotiation)

PPM

Oral and written communication skills

Excellent presentational skills

Self motivation and an ability to work under pressure and to tight timescales

Managing customer projects tools and techniques

Previous experience at delivering projects for corporate customers

Knowledge of O2 products and services

Commercial awareness

MS Office applications (MS Project an advantage but not essential)

Knowledge of O2’s billing systems

Available to work flexible hours

Frequent travel and some overnight stays

Home based working

Full driving licence

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[part-time] FUN Club - Part time (Students Only) at Zain Kuwait

2010-07-24 19:51:49

Location: Kuwait - Kuwait City
URL: http://www.kw.zain.com/

Description:

Main Duties & Responsibilities:
Meeter and greeter at branches.
Assist with marketing products and devices.
Zain representative at sales points and commercial venues.
Media and event management.
Conducting CSR campaigns and activities.
Call centre agent and outbound.
Project management and planning.
Internal and External relations.
Recruitment and development .
Competencies & Qualifications:
Customer oriented.
High personal standards.
Goal oriented.
Excellent interpersonal skills.
Experience:
Not required.
Qualifications:
High School.
Note: you will be required to attach the following:
1. Resume/CV
2. Passport-size photograph

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[full-time] Events and Sponsorships Executive at Zain

2010-07-24 19:42:01

Location: Kenya - Nairobi
URL: http://www.kw.zain.com/

Description:

Basic Purpose:
Manages and reinforces corporate and brand position internally and externally by managing company events/activities. Provides innovative direction on youth oriented activities and initiatives to meet company goals. Manages and controls pre-defined budgets and produces operational documents as maybe required. Maintains good relations with event Partners and Suppliers so as to achieve the event objectives. Liaises with relevant internal departments when necessary. Monitors the successes and provides key learnings of event, visits various markets and adapts success stories.
Main Duties & Responsibilities:
Implement assigned activities within plan:
Executes activities as per plan and schedule in consultation with the Corporate Communications Manager taking into consideration the overall plan.
Executes agreed activities, launches and promotional campaigns as per the approved schedule.
Collects and shares signals from the market to enable the company to keep in touch with market developments.
Regularly consults other departments and gathers their views and input into planned activities.
Maintains close interaction with youth; and relevant research so as to build awareness of their needs and perspectives.
May come up with new ideas that contribute to the growth of the segment. Develop and maintain activity budget:
Tracks expenditure against the approved budget and highlights problem areas for action.
Maintains information and documentation for the segment.
Support the execution of the activity plans for the department:
Involved in the briefing of suppliers.
Follows up to ensure accurate and timely execution of briefs by agencies and suppliers.
Checks for and assesses the impact of activities.
Work closely with other departments:
Involved in sharing brand/promotional activities etc with staff.
Works on special projects as requested.
Competencies & Qualifications:
Qualifications
2-5 years with University Degree in journalism;
2-4 years of experience
IT literacy
Able to operate in a performance driven organization
Knowledge of English and Kiswahili
Competencies
Business awareness
Strong analytical skills and problem solving skills
Excellent planning skills
High personal standards and goal oriented
Excellent interpersonal skills
Excellent and effective communications skills, both orally and in writing
Extensive knowledge of the workings of the local media industry
Note: you will be required to attach the following:
1. Resume/CV

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[full-time] Corporate and VIP Coordinator at Syriatel

2010-07-24 18:17:38

Location: Aleppo, Syria
URL: http://www.syriatel.com/

Description:

Education:
Diploma/ bachelor degree (Undergraduate 3 rd year min)

Qualifications: – Good command of English language. – Good computer skills in Ms-Office. – Good communication and negotiation skills. – Strong leadership skills. – Team player. – Minimum 1 year experience in sales domain.

Location: Aleppo

To apply for Syriatel, you are kindly requested to follow the mentioned steps on:
1- “Join Syriatel” page
2- Apply for a job

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[full-time] Relationship Manager at Airtel

2010-07-21 07:36:51

Location: Bangalore, India
URL: http://www.airtel.in/

Description:

Job Description .
Job Profile Collections 100 & Bad debts 1 Account Management post sales on any Query, Request,Complaint for COCP numbers COCP Due date Collection percentage Unique Visits Service Camp adherance and VAS upselling Self development & Product Knowledge (PAM) Service Account Management Handling day to day transactional issue to customer satisfaction Close looping on any pending Issues
Company Profile Telecom giant Bharti Airtel is the flagship company of Bharti Enterprises. The Bharti Group, has a diverse business portfolio and has created global brands in the telecommunication sector. Bharti has recently forayed into retail business as Bharti Retail Pvt. Ltd. under a MoU with Wal-Mart for the cash & carry business. It has successfully launched an international venture with EL Rothschild Group to export fresh agri products exclusively to markets in Europe and USA and has launched Bharti AXA Life Insurance Company Ltd under a joint venture with AXA, world leader in financial protection and wealth management.

Airtel comes to you from Bharti Airtel Limited, India’s largest integrated and the first private telecom services provider with a footprint in all the 23 telecom circles. Bharti Airtel since its inception has been at the forefront of technology and has steered the course of the telecom sector in the country with its world class products and services. The businesses at Bharti Airtel have been structured into three individual strategic business units (SBU’s) – Mobile Services, Airtel Telemedia Services & Enterprise Services. The mobile business provides mobile & fixed wireless services using GSM technology across 23 telecom circles while the Airtel Telemedia Services business offers broadband & telephone services in 94 cities. The Enterprise services provide end-to-end telecom solutions to corporate customers and national & international long distance services to carriers. All these services are provided under the Airtel brand.
Functional Area CSD
Flexi Timings Allowed
Minimum Experience 02
Maximum Experience

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[full-time] Relationship Manager at Airtel

2010-07-21 07:35:55

Location: Bangalore, India
URL: http://www.airtel.in/

Description:

.
Job Profile Collections 100percent & Bad debts less tha 1percent Account Management post sales on any Query Request Complaint for COCP numbers COCP Due date Collection percentage Unique Visits Service Camp adherance and VAS upselling Self development & Product Knowledge PAM Service Account Management Handling day to day transactional issue to customer satisfaction Close looping on any pending Issues
Company Profile Telecom giant Bharti Airtel is the flagship company of Bharti Enterprises. The Bharti Group, has a diverse business portfolio and has created global brands in the telecommunication sector. Bharti has recently forayed into retail business as Bharti Retail Pvt. Ltd. under a MoU with Wal-Mart for the cash & carry business. It has successfully launched an international venture with EL Rothschild Group to export fresh agri products exclusively to markets in Europe and USA and has launched Bharti AXA Life Insurance Company Ltd under a joint venture with AXA, world leader in financial protection and wealth management.

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[full-time] AM SMG at Airtel

2010-07-21 06:41:57

Location: Gurgaon, India
URL: http://www.airtel.in/

Description:

Job Description Streamling the process of Wholesale Billing and Collections
Job Profile Streamling the process of Wholesale Billing and Collections
Company Profile Telecom giant Bharti Airtel is the flagship company of Bharti Enterprises. The Bharti Group, has a diverse business portfolio and has created global brands in the telecommunication sector. Bharti has recently forayed into retail business as Bharti Retail Pvt. Ltd. under a MoU with Wal-Mart for the cash & carry business. It has successfully launched an international venture with EL Rothschild Group to export fresh agri products exclusively to markets in Europe and USA and has launched Bharti AXA Life Insurance Company Ltd under a joint venture with AXA, world leader in financial protection and wealth management.

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[full-time] AM SMG at Airtel

2010-07-21 06:26:45

Location: Gurgaon, India
URL: http://www.airtel.in/

Description:

Job Description Streamlining Wholesale Business – Order Processing Process Validation of Order Processing as per DOA.
Job Profile Streamlining Wholesale Business – Order Processing Process Validation of Order Processing as per DOA.
Company Profile Telecom giant Bharti Airtel is the flagship company of Bharti Enterprises. The Bharti Group, has a diverse business portfolio and has created global brands in the telecommunication sector. Bharti has recently forayed into retail business as Bharti Retail Pvt. Ltd. under a MoU with Wal-Mart for the cash & carry business. It has successfully launched an international venture with EL Rothschild Group to export fresh agri products exclusively to markets in Europe and USA and has launched Bharti AXA Life Insurance Company Ltd under a joint venture with AXA, world leader in financial protection and wealth management.

Apply to this job