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Microsoft Exchange Admin
at Orange in Cairo,Egypt:City Star Tower 3 , Egypt
company
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
troubleshooting and diagnosing problems in existing customer Messaging platform leading to effective and efficient problem resolution in order to meet requirements of Service Level Agreements and contractual commitments to customer
validate and apply changes to server, application configuration or architecture, as requested by the customer or by Engineering teams
perform pro-active service maintenance actions to maintain service availability and reduce risk
when required, participate to migrations/upgrades and provide technical support as Subject Matter Expert for Orange's Managed Exchange service, for external customers
participate in new customers implementations
about you
expertise in AD, Exchange 2003/2007, MIIS, MOM & Forefront
customer oriented
proactive approach to work
good communication skills
team player
able to work under pressure
ready to participate in on call activity
ready to participate in 24x7 or extended hours roaster if required
able to learn new technologies
fluent in English and French
Bachelor degree in Telecommunications/Computer Science
contract
Permanent
Orange Business Services
activities
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Customer Services & Operations
about the role
troubleshooting and diagnosing problems in existing customer Messaging platform leading to effective and efficient problem resolution in order to meet requirements of Service Level Agreements and contractual commitments to customer
validate and apply changes to server, application configuration or architecture, as requested by the customer or by Engineering teams
perform pro-active service maintenance actions to maintain service availability and reduce risk
when required, participate to migrations/upgrades and provide technical support as Subject Matter Expert for Orange's Managed Exchange service, for external customers
participate in new customers implementations
about you
expertise in AD, Exchange 2003/2007, MIIS, MOM & Forefront
customer oriented
proactive approach to work
good communication skills
team player
able to work under pressure
ready to participate in on call activity
ready to participate in 24x7 or extended hours roaster if required
able to learn new technologies
fluent in English and French
Bachelor degree in Telecommunications/Computer Science
contract
Permanent
Published at 23-07-2010
Viewed: 5 times
Viewed: 5 times